FAQs

Stay cozy while your order is on the way!
Use the Shopify Order Status Page to track your AndyPandy Warm-Wear package in real-time. Simply click the link in your order confirmation email or log in using your order number and email address.

Estimated Delivery Times

  • Orders typically ship within 1–3 business days.

  • Standard delivery: 5–12 business days

  • Expedited delivery options may arrive faster (see shipping confirmation email).

Shipping FAQs

Q: Can I change my shipping address after ordering?
A: Orders can only be updated within 1 hour of purchase. After that, shipping addresses cannot be changed.

Q: How do I know when my package will arrive?
A: Once your order ships, you’ll receive an email with a tracking link via Shopify’s order status page.

Q: My package is delayed. What should I do?
A: Check the tracking link first. If your package hasn’t moved for several days, contact us at support@andypandywarmwear.com.

Tips for Caring for Your Fleece

  • Wash on a gentle cycle with cold water.

  • Tumble dry low or air dry.

  • Avoid bleach or high-heat ironing.

  • Store folded, not hung, to maintain shape and softness.

Complete Your Cozy Look

Looking for more warmth? 🐼 Check out our matching hats, gloves, and additional fleece jackets to stay snuggly all season long:
[Shop Hats] | [Shop Gloves] | [Shop Jackets]